Inquiry





    JAKARTA

    Mandiri Inhealth Tower 15th Floor
    Jl. Prof. Dr. Satrio Kav. E IV No. 6
    Mega Kuningan
    Jakarta 12950 – Indonesia

    corporate@solway.co.id
    +62.21 579.91516

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    Grievance Mechanism

    Solway Investment Group adopts grievance mechanisms to enable affected and potentially affected parties amongst the companies and projects in which Solway invests to express their concerns and grievances, including those related to human rights.

    The procedure is intended, besides identifying, recording, evaluating, and providing timely responses and resolutions in a close dialogue with Solway’s potentially affected stakeholders, to supplement the portfolio companies’ own complaints mechanisms. The aim is to prevent, mitigate, or remediate existing and potential conflicts related to the Group or companies and projects in which Solway invests. Solway shall keep track of the grievances submitted to the portfolio companies on a monthly basis.

    Respect for employees, customers, business partners, public authorities, and local communities, NGOs and other representatives of civil society enables us to work together successfully, while maintaining trust and transparency.



    The Grievance Mechanism helps to achieve the following goals:

    1. Identify the grievances of Solway or the portfolio companies’ affected stakeholders through a simple and accessible procedure.
    2. Create a procedure for recording, evaluating, and responding to any grievances received by any stakeholder.
    3. Provide a clear and transparent process to any stakeholder.


    GRIEVANCE PROCEDURE

    Step 1. Receiving and keeping track of grievances

    1. Receiving, registering, analyzing and first classifying;
    2. Alerting concerned parties.

    Step 2. Reviewing and investigating grievances

    1. Dialogue with the parties placing the claim or complaint;
    2. Analysis with all parties involved;
    3. Input receipt.

    Step 3. Developing resolution options, preparing a response, and closing out

    1. Keeping track of the arrangements;
    2. Informing the claimant about the state of its implementation;
    3. Evaluating grievance mechanism against management indicators.

    Step 4. Monitoring, reporting, and evaluating a grievance mechanism

    1. Creation of solutions for the party placing the grievance, e.g. through a settlement agreement;
    2. Resolution implementation/realization.

    Step 1. Confirmation of receipt of the grievance and its registration – 3 business days;

    Step 2. Notification about the admissibility or inadmissibility -15 business days;

    Step 3. Resolution and response notification – 15 business days.

    Step 2 and Step 3 timelines may vary depending on the complexity of the claim.



    The relevant claims are managed and transferred to the Sustainable Development Steering Committee for the admissibility analysis and further management.


      Click here to view the process JPG file >

      Download Form PDF file >

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      south fergusson

      EL2366

      Area2,380+hectare
      Nickel176+metric tons

      Commodity Nickel ore

      Location Milne Bay Province

      Deposit 1,5% Nickel ore

      Drilling 80 drilling Holes (641m)

      Overview

      EL2366 is a pioneering project for Solway in PNG. It has been active since the end of 2015 and has been successfully extended for three terms, thanks to the high support of the local community. South Fergusson EL area is covered with a network of well-built hauling roads constructed by Logging Company in 2013-2019 years and Sebutuya pier located within 6-7 km from the closest potential pit area. Therefore, Fergusson Project is highly suitable for setting up DSO.

      Reserves and Resources

      Laterite nickel resource is estimated at 1,8 Million wet metric tones with average grade of 1.7%. After extensive mechanical drilling in 2020 South Fergusson project is being prepared for next drilling phase which shall allow conducting Feasibility Study, ML application and eventually starting mining operation.

      fergusson

      Area7,040+hectare
      Nickel112,000+metric tons

      Commodity Nickel ore

      Location Milne Bay Province

      Deposit 1,5% Nickel Ore

      Drilling 188 Drilling Holes (1020m)

      Overview

      This project is located in Milne Bay province, the safest of all regions in PNG. It consists of two licences EL 2366 was issued in 2015 and EL 2482 was issued in 209. They have adjacent borders and therefore shall be developed as one mining project. South Fergusson EL area is covered with a network of well built hauling roads constructed by one of logging companies in 2013-2019. On the south border there is a pier which is only 6-7 km away from the closest potential pit area of the project. Fergusson can be fairly quickly to Direct Shipment Project

      Reserves and Resources

      Laterite nickel resource of Fergusson is estimated at 11,7 million wet with average grade of 1,5%. After hand auger drilling works in 2015-2018 and extensive mechanical drilling in 2021 Fergusson Project is being prepared for next drilling phase which shall allow conducting Feasibility study, ML application and eventually start mining operation.

      south bowutu

      Area10,160+hectare
      Nickel1,800+metric tons
      Chromite2,500+metric tons

      Commodity Nickel and Chromite ore

      Location Morobe Province

      Resource Potential 53+ mln wmt of nickel ore and 74+ mln wmt of chromite ore

      Drilling 83 Drilling Holes (416m)

      Overview

      South Bowutu project is located inwards of Bird’s Tail Peninsula within Owen Stanley Range. The license area has been extensively explored since early 2016. Due to Mineral Agency regulations, it has been extended for two consequent times with compulsory relinquishment of the territory by 50%. The location of EL2384 is challenging for exploration teams to operate as logistics are highly dependent on helicopter and fixed-wing deliveries, but on the other hand, the area is not densely populated and has a lot of flat regions, which are ideal for the formation of laterite profile rich in nickel.

      Reserves and Resources

      Laterite nickel resource is estimated at 53 mln wmt with an average grade of 1.6%+. After further core diamond drilling with a more narrow grid, a better understanding of reserve quality and quantity can be achieved.

      Potential chromite resources of South Bowutu are up to 74 mln wmt with an average grade of 7,0% Cr203

      north bowutu

      Area25,601+hectare
      Nickel1,900,000+metric tons
      Chromite11,200,000+metric tons

      Commodity Nickel ore & Chromite

      Location Morobe Province

      Resource Potential, Up to 180 mln wmt of nickel ore and 204 mln wmt of chromite ore

      Drilling 67 Drilling Holes (299m)

       

      Overview

      EL2568, located in Morobe Province, started with EL approval by the PNG Minister of Mine in 2019. Its chromite deposits are advantageously located on the shoreline, and in the vicinity of the potential processing area, there is access to clean water from lakes and rivers, which is a virtue for enrichment plant operation. Identified Nickel ore deposits are located further away from the sea but are still relatively feasible for direct shipment operations.

      Reserves & Resources

      Laterite nickel resource estimated at 180 Million wet metric tonnes with an average grade of 1.6%. There is a high potential of finding more nickel laterite fields as exploration works are at their very initial stage and cover less than 25% of the EL’s areas.

      Chromite resources of the Salus project are estimated at 240 Million wet metric tonnes with an average grade of 7,0%. Metallurgical analysis of chromite sands bulk sample in Australian lab in 2020 showed that HM (heavy minerals) enrichment might reach 27,3 %, which is considered reasonably high among buyers on the international market.